Category Archives: Business Intelligence

Louis Lehot Talks About Successful Leadership & Beyond

Palo Alto, California, USA, 2020-Aug-17 — /EPR MANAGEMENT NEWS/ — Louis Lehot, the founder of L2 Counsel, P.C., talks about his seven habits to being a better leader, especially when everyone is remote and distributed.

We sat down with Louis Lehot, the founder of L2 Counsel, P.C., and talked to him about his seven habits to being a better leader, especially when everyone is remote and distributed.

Louis Lehot

Louis Lehot is a corporate, securities, and M & A lawyer. His clients are public or private companies, financial sponsors, venture capitalists, investors, investment banks, in forming, financing, governing, buying, and selling companies.

According to Louis Lehot, here are some of the leadership qualities that good leaders strive towards:

Have Vision: Good leaders have a vision and purpose. They share their vision with their followers. A great leader explains why they are moving the team in one direction or another, shares their strategy and includes others in their action plan to achieve the desired goal.

Be understanding of evolving circumstances: Great leaders have empathy. Unfortunately, many leadership positions follow a dictatorial style failing to make a closer connection with their base. Understanding issues others in your circle have is the first step to become an effective leader.

Be ready to adapt to change: Covid-19 has thrown us for a loop, but as they say, when the going gets tough, the tough get going. Great leaders follow this rule. They are resilient, have a positive attitude, and rally their followers. Great leaders also focus on solutions, not problems.

Strong EQ: Good leaders understand people, connect with people emotionally, and understand the problems of others. Emotionally intelligent leaders have a higher degree of social awareness, more effective communication styles, and are good at resolving conflicts. Leaders who have EQ not only handle conflict in a better way, but also play an essential role in conflict resolution.

Inspire Others: Probably the most challenging job for a leader is to persuade others to see things as they do. They also know you inspire others by setting a good example. When the going gets tough, people look to see how leaders react to the situation. As a leader, thinking positive and a positive approach should be visible, inspiring others through your actions.

Louis Lehot Trusted Corporate and M&A Lawyer

Decision-Making Capabilities: Many leaders have a futuristic vision; great leaders can make the correct decision at the right time. Decisions in any situation will have a profound impact on others’ lives, which is why a leader should think long and earnestly before acting. Once the decision is made and executed, stand by it.

Accountability: When it comes to responsibility, make sure that you are accountable for what you are doing. Good leaders are self-aware, realize their mistakes, and work diligently to improve. Holding themselves responsible for their actions goes a long way in creating a sense of responsibility among your staff. It will serve as an example so that they go about the business more seriously.

Louis Lehot is the founder of L2 Counsel. Louis is a corporate, securities, and M & A lawyer. He helps his clients, whether they be public or private companies, financial sponsors, venture capitalists, investors, or investment banks, in forming, financing, governing, buying, and selling companies. He is formerly the co-managing partner of DLA Piper’s Silicon Valley office and co-chair of its leading venture capital and emerging growth company team.

L2 Counsel P.C. is an elite boutique law firm based in Silicon Valley designed to serve entrepreneurs, innovative companies, and investors with sound legal strategies and solutions.

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Leading Edinburgh letting agent announces record growth in its portfolio of managed properties

EDINBURGH, United Kingdom, 2020-Jan-30 — /EPR MANAGEMENT NEWS/ — A LEADING Edinburgh letting agent has added a record number of properties to its portfolio in the last year – thanks in part to stronger legislation impacting the sector.

Clan Gordon, which focuses on high quality homes in or near the city centre, has seen its properties under management now exceed 500, growing by three per week on average – with 152 additional homes on its books in the latest 12 months to December.

The surging growth has largely been the result of switches from other letting agents where landlords were either unhappy with the level of service they were receiving or sensed a lax approach to the new regulations governing the sector.

Growth has also been driven by properties taken over from letting agents which have been forced to exit the sector as they were unable to meet the requirements of the new Letting Agent Code of Practice or, in one case, had been forced into liquidation.

Jonathan, who founded the business alongside his brother, Andrew, in 2008, believes it is a clear sign that the industry must continue to drive up standards – and that by protecting and respecting tenants, landlords can enjoy an improved and more profitable outcome.

He said: “It’s nothing less than a pivotal time for the sector – and with the approach Clan Gordon has taken we can only see our market share continue to expand.

“Edinburgh continues to see demand for long-term rental increasing while supply simply can’t keep up.

“While some landlords and agents may look to maximise short-term gain, a healthy relationship with the tenants, which we strive for at Clan Gordon, can produce a far better outcome for all parties. It creates fewer issues, cuts unnecessary turnover and typically results in a greater long-term financial return for the landlord.”

The latest Letting Agent Code of Practice and Letting Agent Registration introduced by the Scottish Government is seeking to increase professionalism in the sector.

It means that both landlords and tenants can challenge poor practice – and enforce it through a tribunal if necessary. Agents must now ensure all owners and managers are trained and have a qualification at (or at the equivalent of) Scottish Credit and Qualifications Framework (SCQF) level 6 or above.

As a Firm of Surveyors which has been regulated by the RICS (Royal Institution of Surveyors) since they started almost 12 years ago, Clan Gordon already met all of the requirements of the new Code of Practice and goes above and beyond this by ensuring all employees – not just managers – are qualified to this level.

Across the new properties, the letting agent took over 12 properties from CMC – after it went into liquidation. A further 20 properties switched from an English agent unwilling to join the new Letting Agent Register. A total of 50 transferred from an Edinburgh agent also unable to meet the new requirements.

A further 70 new properties are the result of switches from other agents, or from new landlords altogether.

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European leading consultancy Finalyse opens new entity in Dublin, Ireland

DUBLIN, 3-Oct-2019 — /EPR MANAGEMENT NEWS/ — Following the achievement of €10M of consolidated income and 30th-anniversary last year, Finalyse has announced the opening of a new entity in Dublin as part of the group’s EMEA expansion strategy. Being a European-wide leading consultancy, Finalyse specialises in risk advisory, solutions implementation, regulatory compliance and independent valuation.

Finalyse has been demonstrating a steady growth over the past 10 years, providing its services in new markets and diversifying the service offering. Establishment of Finalyse Dublin took place in response to the increasing demand for cross-border services from the domestic and international firms in Ireland.

As described by Finalyse partner Silvio Santarossa, “Under the tight surveillance from the regulators Ireland is recovering with growing confidence from the financial crisis. Yet still, in the coming years, significant challenges will persist in reforms of regulatory and solvency frameworks, adjustments in financial institutions’ strategic asset allocation as well as improvement of risk management systems. With three decades of experience in supporting clients when it comes to incorporating changes and innovations in risk management, valuation and compliance across Europe, Finalyse is well equipped for tailoring services to local demands”.

SOURCE: EuropaWire

Consultancy Partnership Revolutionizes Agile Project Management

ORLANDO, FL, USA, 2019-Mar-21 — /EPR MANAGEMENT NEWS/ — Project management magic is certain to take place when two industry leading agile coaching and consulting companies join forces to bring world-class services to organizations of all sizes and types. AgileDad founder and president, V. Lee Henson explains, “Our partnership with ClarityMinded Consulting is nothing less than a perfect match. This agreement allows us to work even more closely with existing and new clients to provide both technical and non-technical agile project management solutions.” As agile project management continues to prove itself to be the premier solution for all types of products and projects, organizations are saving money by building the right high quality products and services to meet the ever-changing needs of their end consumers. Chuck Ludwigsen, founder of ClarityMinded Consulting adds, “Lee Henson and his team at AgileDad set a new bar in equipping individuals and teams to succeed in the agile landscape. We are honored to partner with him as together we empower business professionals to grow and learn.”

Agile project management allows companies to gain better focus on what not to build, thereby affording the chance to have the most qualified teams swarm to limited work in progress and create an expedited feedback loop with the consumer. Business and technology concepts merge using short iterations to accelerate work from ideation, to discovery, delivery, and ultimately release. Alignment of business strategy, customer needs, and relative complexity work item estimates creates an environment helping organizations reduce time to market and focus on building the best product or service solution. Furthermore, agile project management solutions have proven to be an effective way for companies to see substantial cost savings by creating an organizational culture and mindset where innovation is encouraged and the fear of failure is diminished. This leads to innovative solutions at a much lower cost. While Agile is not the silver bullet, one size fits all solution, organizations that embrace the framework can incrementally improve business processes over time and wind up with their own internal agile center of excellence.

AgileDad is proud to provide coaching and training solutions for forty-four of the Fortune 100 companies in industries including: marketing, public relations, entertainment, medical, insurance, banking, finance, investment, retail, government, and technology. Our humanized approach to work and pragmatic approach to process has proven to be a model for long term product and project management success. For more information regarding training and coaching solutions for your organization, feel free to email LearnMore@AgileDad.com.

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Dan Ioniță now the fifth member of the board of directors of RCS & RDS S.A.

BUCHAREST, Romania, 12-Mar-2019 — /EPR MANAGEMENT NEWS/ — Digi Communications N.V. (The Company) would like to inform its shareholders and the market that, on 11 March 2019, the general shareholders meeting (GSM) of the Company’s subsidiary in Romania RCS & RDS S.A. (RCS&RDS) approved the appointment of Dan Ioniță as the new non-executive director of RCS&RDS.

Dan Ioniță (aged 40), a co-chief financial officer of the Company and of RCS&RDS, is now the fifth member of the board of directors of RCS&RDS.

The existing members of the board of directors of RCS&RDS are: Serghei Bulgac (President, who is also the chief-executive officer of RCS&RDS), Valentin Popoviciu (Vice-president who, with the occasion of this GSM, has been given executive powers), Mihai Dinei (non-executive member) and Bogdan Ciobotaru (non-executive member).

SOURCE: EuropaWire

DURGA PRAKASH KONE TO DRIVE COMAKEIT’S GLOBAL SALES & ECOSYSTEM STRATEGY AS EVP & HEAD OF GLOBAL SALES

BAARN, Netherlands, 17-Sep-2018 — /EPR Management News/ — coMakeIT strengthened its executive management team through the addition of Durga Prakash Kone, as Executive Vice President & Head of Global Sales. Durga is a seasoned technology professional with an outstanding track record of enabling the success of various globally renowned IT businesses.

Over the past two and a half decades, Durga held senior leadership roles at Tech Mahindra, HCL Technologies, Satyam, and Intelligroup (NTT Data), and was instrumental in scaling their business across North America, EMEA, APJ, and India. His core competencies include Strategic Sales, Business Development, Channel Sales, and building product partner ecosystems. In his previous assignment, Durga played a key role in building the SAP Alliance & Ecosystems business globally for Tech Mahindra.

As EVP & Head of Global Sales, Durga will drive coMakeIT’s Global Sales & Ecosystem Strategy. Speaking on the occasion, he stated:

“coMakeIT is ideally positioned to leverage the challenges and opportunities of digital disruption. With its unique co-creation model of building software IP, and a strong portfolio of product engineering and application modernization services, coMakeIT is on the cusp of exponential growth, and I am excited to be a part of its next phase of evolution.”

With its exclusive focus on serving the continuously evolving needs of software-driven businesses, coMakeIT is relied upon as a strategic partner by numerous innovative software companies from Netherlands, UK, and Australia, in diverse domains including BFSI, Logistics, Fleet Management, ERP, and Education etc. coMakeIT is investing to build and further enhance its capabilities in application modernization, which has enormous potential across varied domains and geographies including ANZ, and North America. coMakeIT also offers advanced capabilities in emerging technologies, which help its customers accelerate their product innovation and reduce the risk of technology adoption.

SOURCE: EuropaWire

Adomik auf Rang 14 der Deloitte 2017 TECHNOLOGY FAST 500 EMEA

Paris (Frankreich) & New York (NY), 20. Dezember 2017 — /EuropaWire/ — The Fast 500 besteht seit 2001 und zeichnet Technologiefirmen aus, die in Europa, dem Nahen Osten und Afrika (engl. kurz: EMEA) in den zurückliegenden vier Jahren die höchsten Umsatzwachstumsraten erzielt haben. Das Programm wird durch die Technology Fast 50-Initiativen von Deloitte Global unterstützt, die Technologiefirmen mit starkem Wachstum nach Standort oder speziell festgelegter Region einstufen und durch die Branchengruppe Deloitte Global’s Technology, Media & Telecommunications (TMT) von Deloitte Global betrieben werden. Weitere Informationen über das Programm stehen unter www.deloitte.com/fast500emea zur Verfügung.

Während Adomik seinen 14. Rang im breiter angelegten Fast 500-Wettbewerb für Europa, den Nahen Osten und Afrika erzielte, zeichnet der Technology Fast 50 France Award die erfolgreichsten Technologiefirmen auf Grundlage der Wachstumsrate der letzten vier Jahre in Frankreich aus. Fast 50 erfasst das Wachstum französischer Technologiefirmen mittels sieben regionaler Rankings, um ein Gesamtranking für Frankreich bereitzustellen.

Adomik freut sich über die Auszeichnung und schreibt den eigenen Erfolg seinen flexiblen Methoden bei der Reaktion auf Marktveränderungen und seinem kundenorientierten Produktprozess zu, der gewährleistet, dass die Software von Adomik immer die entscheidenden Probleme löst, mit denen Verlage auf der ganzen Welt konfrontiert sind.

Adomik-Mitbegründer und -Geschäftsführer Nicolas Schueller stellt fest: „Wir haben 5 Jahre lang mit unseren Verlagen zusammengearbeitet, um sie dabei zu unterstützen, ihren Bestand besser zu monetarisieren. Ich freue mich sehr für unser Team, da durch diese Auszeichnung unsere Fähigkeit belohnt wird, in einem sich ständig verändernden Umfeld Innovationen zu schaffen.“

„Als Vertrauensgarantie unter Investoren und Marktteilnehmern ist das Ranking der Deloitte Technology Fast 50 ein Beweis für den unternehmerischen und innovativen Geist französischer Unternehmen… Wir sind stolz, dass Adomik unter den Fast 50 den 3. Platz als eines der herausragendsten Unternehmen des Jahres 2017 in Frankreich belegt“, sagte Ariane Bucaille, France Deloitte-Partnerin der Technology Fast 50.

SOURCE: EuropaWire

LE CONSEIL FISCAL ET LES SERVICES NUMÉRIQUES DE GESTION DU PATRIMOINE EN HAUT DES PRIORITÉS DU SECTEUR EN PLEINE CROISSANCE DE L’EXPATRIATION DES HNWIs

LUXEMBOURG, 17-Nov-2017 — /EuropaWire/ — Il ressort de la nouvelle étude de The OneLife Company, que les priorités financières des particuliers fortunés (les « HNWIs ») mobiles sur le plan international, sont les avantages fiscaux de leurs investissements et la gestion de leurs engagements fiscaux internationaux. Pourtant, moins de 40 % de ces expatriés estiment que leurs investissements ne sont pas aussi fiscalement avantageux qu’ils devraient l’être.

L’étude fait apparaître à quel point il est nécessaire que les gestionnaires de patrimoine adaptent leurs solutions et leurs services à leurs clients internationaux. Un HNWI européen sur quatre interrogés a déjà déménagé dans d’autres pays pour y vivre ou pour y travailler, et 13 % envisagent une première expérience d’expatriation dans le futur. L’envie d’expatriation est encore plus présente dans le segment des « millennials » avec une part d’expatriés de 43 % et de futurs expatriés de 20 % chez les moins de 35 ans.

L’étude, menée en collaboration avec le cabinet de recherche patrimoniale Scorpio Partnership, a analysé les avis de 770 HNWIs originaires de Belgique, du Danemark, de Finlande, de France, du Portugal, d’Espagne, de Suède, de Suisse et du Royaume-Uni. Le patrimoine moyen des participants est évalué à 2,76 millions EUR.

Les réponses font apparaître que 46 % des individus expatriés ou envisageant l’expatriation souhaitent pouvoir bénéficier de conseils fiscaux dans le cadre d’une proposition de gestion de patrimoine internationale. En particulier, 27 % estiment que l’assurance-vie devrait faire partie de la suite de produits ; un pourcentage qui atteint 39 % chez les moins de 35 ans.

Communiqué de presse complet @ EuropaWire

Top Performing Investment Manager, Chetan Kapur of ThinkStrategy Capital, Went Way Above and Beyond for Investors which Enjoyed Leading Returns for a Decade

New York, NY, 2017-Oct-12 — /EPR MANAGEMENT NEWS/ — Top Performing Investment Manager, Chetan Kapur of ThinkStrategy Capital, Went Way Above and Beyond for Investors which Enjoyed Leading Returns for a Decade. Chetan Kapur Gets Unjustly, Unjustifiably and Repeatedly Attacked by Corrupt Element at the SEC.  Top Performing Investment Manager, Chetan Kapur of ThinkStrategy Capital, Went Way Above and Beyond for Investors which Enjoyed Leading Returns for a Decade. Chetan Kapur Gets Unjustly, Unjustifiably and Repeatedly Attacked by Corrupt Element at the SEC.

  • Extremely Honest, Selfless & Diligent Chetan Kapur Sacrificed All His and ThinkStrategy’s Resources for the Benefit of Investors During the Great Recession and Thereafter. Chetan Kapur Even Gave Up His Investment and Creditor Claim in the ThinkStrategy Funds for the Benefit of Investors.
  • Corrupt, Deceitful Contingent at SEC Engaged in a Campaign of Harassment, Defamation and False Imprisonment Against Chetan Kapur. The SEC Attack Began One Year After ThinkStrategy Closed Operations, With the Worst Banking Crisis in US History, Having Depleted All Resources for Investors Benefit.  SEC Attempted to Extort Third Parties Including Chetan Kapur’s Family Out of Assets That Legally Belonged to Them But Failure Was Inevitable.
  • All SEC Claims Against Chetan Kapur were Clearly Defamatory, Slanderous, Fictional and Egregiously False. SEC’s Fabricated and Fake Claims were Based on Stale, Partial, Out of Context, Contorted or Erroneous Information.
  • Numerous Independent Third Parties Provide Testimony and Testimonials Which Highlight Chetan Kapur’s Excellent Reputation, Impeccable Character and Outstanding Contribution to the Community.

ThinkStrategy Capital Management managed and advised two leading hedge funds – ThinkStrategy Capital Fund, an equity market-neutral fund and TS Multi-Strategy Fund, a leveraged multi-strategy fund of hedge funds and had a comprehensive managed account program. The funds and managed accounts provided investors excellent annual returns with low relative volatility for the majority of a decade. All investors received the reported returns that were based on the net asset values generated from the funds trading or allocations. With the financial and banking crisis, the leveraged TS Multi-Strategy Fund, a top performer, was put into liquidation by its lender and custodian, KBC Financial, in 2008 (which put all their leveraged clients into liquidation). ThinkStrategy Capital eventually put the TS Multi-Strategy Fund into the hands of PriceWaterhouse Coopers. The TS Multi-Strategy Fund conducted due diligence on or evaluated approximately 8000 investment opportunities and had over 150 different investments.

ThinkStrategy Capital had quality independent service providers that audited and administered the Company’s funds and returns. The Funds’ custody, leverage, brokerage, liquidation, legal, tax and other service providers were also quality independent firms. The service providers included PriceWaterhouse Coopers, KBC Financial, O’Connor Davies Munns and Dobbins, Eisner, Folio Administrators and Kirkpatrick & Lockhart.

ThinkStrategy Capital always had a Director of Business Development that fully managed and spearheaded the firm’s capital raising, sales and investor relations effort. The Director of Business Development created all offering materials and was responsible for all investor needs as it related to the Funds’ performance, assets under management, longevity, strategy, due diligence and management team. In addition, other senior members spearheaded portfolio management, research and due diligence, trading and other functional areas of the firm (such as operations and archiving). ThinkStrategy Capital was a sophisticated growing firm managed in a similar fashion to many growing hedge funds of its size.

Any inadvertent omission or inaccuracy made by ThinkStrategy’s Director of Business Development or his investor relations team in the normal course of business in one-off documents was not only corrected immediately when identified and re-issued but also accurately noted in many other offering and marketing materials including the fund’s foundational offering documents (i.e. the Offering Memorandum, Limited Partnership Agreement and Investment Management Agreement).  The Funds’ sophisticated, qualified, experienced, accredited investors carefully reviewed all documents and spoke to and met the ThinkStrategy team and their independent service providers – all of which accurately answered all questions prior to investment. Not one ThinkStrategy investor was ever misled in any way, shape or form as to the investment products and the risks associated with them. Not one investor ever redeemed as a result of an inadvertent inaccuracy being corrected by the Director of Business Development or his investor relations team.

ThinkStrategy Capital Management conducted comprehensive research and due diligence in all its investment products. ThinkStrategy Capital’s fund of hedge fund product, TS Multi-Strategy Fund, had an extensive, multi-faceted program of diligence that included operational, strategy, risk, stress and scenario due diligence processes (that were applied to all sub-funds being evaluated). Each due diligence process had several qualitative and quantitative aspects and checks not noted to investors but to their benefit. Other leading fund of funds also had similar processes that were above or at industry standard for the time.  The TS Multi-Strategy Fund investments oftentimes were recommended by highly regarded institutional advisors or consultants, or came from respected investment databases. All TS Multi-Strategy Fund sub-fund managers always had strong knowledge and experience with their strategy, very solid business and investing experience, and used quality service providers. Many sub-funds were eliminated from consideration as a result of the stringent and multi-faceted due diligence performed by ThinkStrategy Capital. TS Multi-Strategy Fund continually improved its above or at industry standard due diligence processes eventually adopting a ‘No Stone Should Be Left Unturned’ policy even if there were no red flags. Furthermore, the TS Multi-Strategy Fund could not invest in any sub-fund unless it passed KBC Financial’s (TS Multi-Strategy Fund’s lender and custodian) independent due diligence processes and standards.

The TS Multi-Strategy Fund, a leading performer, was one of KBC Financial’s last clients to be put into liquidation as it was a top performer and well diversified. The leveraged fund of hedge funds had no choice in having to submit full control over to KBC Financial’s liquidation process, the worst banking crisis in US history and the worst economic and financial crisis since 1929. Nonetheless, the fund outperformed a vast majority of its peers locked in a similar position in spite of coming to discover and fully writing off a couple of issue or fraudulent sub-investments. Further, had the SEC done their jobs properly, being the only ones with access to third-party fund bank and brokerage statements, the TS Multi-Strategy Fund of Funds and thousands of other sophisticated investors would not have been a victim of any fraud losses. The TS Multi-Strategy Fund and the ThinkStrategy Capital Fund enjoyed investment success and outperformance significantly higher than its peers in all periods.

Chetan Kapur and ThinkStrategy Capital worked very diligently for investors of the leveraged funds even while receiving no compensation or fees for approximately 3 years as KBC Financial (lender and custodian that put all their clients into liquidation with the US banking crisis) halted all required fees payable to their investment managers during the liquidation period. ThinkStrategy Capital and its founder, Chetan Kapur, thereafter went out-of-pocket during these 3 years to pay for the entire infrastructure and operating expenses of these funds until their resources were fully depleted leaving Chetan Kapur with very significant debts. Most other investment managers would have forced their funds into court receivership or the hands of a liquidator immediately whereby all these expenses and costs would be charged to the fund – thereby hurting investor returns (and would not have worked 16+ hour days in selfless sacrifice as Chetan Kapur did). Chetan Kapur did not abandon investors, which he was legally entitled to do as he was working gratis. Investors benefitted at the very substantial cost and expense of Chetan Kapur.

ThinkStrategy Capital and Chetan Kapur during this liquidation period devoted a lot of hard work and effort in providing detailed reports to investors, in making prudent decisions on sub-funds that were restructuring or liquidating, in procuring the sub-funds to payout as soon as feasible (including participating in investor committees and appointing advisors to oversee payouts), in obtaining risk, liquidity, outlook and other updates from the sub-funds, as well as maintained coordination with all service providers to the fund (the independent auditors, the independent administrators, the independent accountants and tax preparers, and independent legal) while the Company and Kapur received no compensation for their diligence. Further, the fund’s investors were provided substantial fee discounts in the normal course of business prior to the economic and banking crisis too – once again benefitting investors at the cost of ThinkStrategy Capital and Chetan Kapur.

ThinkStrategy Capital eventually put the Multi-Strategy Fund of Hedge Funds into the hands of PriceWaterhouse Coopers after 3 long years of managing all aspects and costs of the funds without pay, having done all it could for investors, depleting resources fully and leaving founder, Chetan Kapur, in a very substantial debt position. Further, ThinkStrategy Capital and Chetan Kapur suffered the exact same percentage loss during the economic, banking and private lending crisis being an investor in the fund that was put into liquidation. ThinkStrategy Capital and Chetan Kapur wrote off their fund investment and a very considerable creditor claim towards the fund for the major benefit of investors.

Continue at (http://investigativecoverage.com/investigativereport-on-thinkstrategy-and-chetan-kapur/)

Cases: SEC v. ThinkStrategy Capital Mgmt. LLC et al., 11CV8094, 17-691CV, 12CR00535, US District Court, Southern District of New York

SOURCE: Investigative Coverage

Contact-Details:
Investigative Coverage
73 Watling Street
London EC4M 9BJ
Shalene@investigativecoverage.com

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BUSINESS OWNERS: KEEP THIS CRISIS CONTROL DIRECTIVES IN YOUR FILES: LESSONS FROM UNITED AIRLINES

San Diego, CA, 2017-Apr-18 — /EPR MANAGEMENT NEWS/ — Every company has a crisis from time to time. If the company is small or medium in size, one crisis can take it off the map. Here are some directives that will get you through your next one; share it with your senior staff and don’t read it ‘after’ the event occurred, this should be in memory lest you compete with United for news space.

1. TRY TO RESOLVE IT WITH SOMETHING THAT COMES EASILY TO YOU, THAT YOUR CUSTOMER VALUES. Whatever business you are in, you get your goods or services wholesale (free flights, even on a standby basis). Try to resolve the problem by offering something that has a high perceived value but is not so dear to you that it creates a large loss. The customer is ‘not’ always right, but the customer can write something about you on Yelp and, as it hurts you more to respond, they will ‘seem’ right to the public, who will only read one side of it all.

2. AVOID CALLING THE POLICE (of any kind) FOR A NON-CRIMINAL INCIDENT. Once you try to make the police force your own, and they step in with people who are trained to control others, you will have alienated your client past the point of no return. Worse yet, if the person flails and touches a police officer, he or she now gets a criminal record thanks to you and believe me, you will pay dearly for that. As stupid goes, this is the most stupid move a company can use against a client when the company is not at threat. A disagreement is never resolved when one party is fully armed and the other is afraid of arrest.

3. SHOW THEM WHO THE MANAGEMENT REALLY IS, AND DEMONSTRATE COMPASSION FOR THE SITUATION. If your story makes it to social media, the first response from the CEO should be an instant public apology. The public needs to think of him or her as a nice, warm, empathetic individual who just had the bad luck of hiring someone who had no common sense. Mistakes happen. The public forgives you. If, on the other hand the CEO makes a bad impression or supports his or her staff, regardless of their poor choices, then people will fear the company and avoid it all costs. Do you understand?

4. DO NOT ANGER A CUSTOMER AND THEN ACCUSE HIM OR HER WITH BEING BELIGIRENT. This is a common tactic used by the police to arrest persons. Lawyers use it at trial all the time. You say something inflammatory, the person reacts, and you try to show the jury how unreasonable they are. This is dangerous behavior. Unless you have the powers of arrest, you shouldn’t do something to further anger your customer. If you have an angry customer, you should do everything you can to get them to a reasonable and calm state. The easiest way to do so: Offer something up front, then dine or have drinks with him or her in a casual manner and work out the rest. Using this system you may create the most loyal customer (who refers you business) when you are finished. People understand errors occur: it’s how you handle them.

5. IF YOU CAN’T SAY ANYTHING EMPATHETIC KEEP YOUR MOUTH SHUT. A client/customer may upset you. They are in a heated state due to what happened. Don’t get offended. Many of them don’t even mean what they say in the heat of the moment. If you can avoid internalizing the person’s comments, try to mentally experience the situation from their point of view. The easiest way to do it is not to think of them, but to think of one of your parents, your spouse, or your best friend having gone through this and how you would respond. Now do this with your client.

6. BE CAREFUL WITH YOUR WORDS AND POSITIONING OF YOUR FIRM.
It’s easy to say and do what you want when you have a golden parachute. However, a corporation’s reputation is largely based on the philosophies of the CEO when it comes to customer service. Remember the corporation took care of you and your family when you were looking for a career or opportunity. Now, it needs ‘you’. Do everything with all the integrity the company deserves, even if you have to bite your lip in doing so.

7. MAKE CONTACT WITH THE AGGRIEVED PARTY ASAP. Call the person, arrange a personal contact and work things out. Do not let it get to the media or to a lawyer’s office. Let the person hear from you and know that you care. The difference it will make is phenomenal. It does not matter that you are on vacation when it takes place or even sleeping. You are better off losing a night’s sleep than months of sleep in the future while your and you company’s reputation are in the balance. Don’t just contact the party, make this up to them. For example, in the United Airlines’ case, I would have put Dr Dao on a private jet asap, with a limousine waiting at the other end. The scenario would have turned out very differently.

8. WORK IT OUT BEFORE IT BECOMES A LAWSUIT.
If a situation is so out of control that a lawyer has been hired or litigation is threatened, resolve it immediately through opposing counsel. Negotiate and work out a settlement or understanding of some sort. Keep the settlement confidential if you have to, or be generous and go public with it; especially if you are in the wrong. The worst thing that can happen in this case is what happened with United Airlines: the lawyer was enjoying free national airtime to say what he wanted.

If a lawyer has been hired, you did not follow the rules above very well. Once the legal game is in play, in will only serve to infuriate the customer more and the legal game is all about sides. At this point, hope the party has a reasonable lawyer as you can no longer directly communicate with the person. Litigation is one of the worst diseases a company can catch, avoid it at all costs.

We hope your next crisis is averted rapidly and wish you the best!

________________________________

Steven Riznyk is the CEO and senior litigator of San Diego Biz Law, a crisis-negotiator, and business strategist who is hired to analyze and resolve complex and crisis issues worldwide. He can be reached at 619-793-4827.

SanDiegoBizLaw.com
Contact: Amanda Berkshire
San Diego: (619) 793-4827
Email: ab@Worldwide-Press.com

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Contractorcoaching.com: Construction Jobs Outpaces Workers Availability

After years of trimming jobs in the wake of the Great Recession, contractors and subcontractors say the pendulum has swung the other way, and now they are looking to hire skilled workers who are no longer available in the job market.

“I said this two years ago, if we have a full-speed recovery in the construction industry, we will not have the available workers to fill the jobs,” said Henry Goudreau, CEO & Founder of HG & Associates, Inc., and http://www.contractorcoaching.com. “The only way to correct this is by a grassroots effort by contractors in offering training, or convincing high school candidates to take construction training courses. It is in our best interest to start working on this now rather than later.”

To make up the shortfall, builders are training workers themselves, recruiting from outside the area and working with local technical schools on a slate of new training programs expected to begin in the fall.

Goudreau offers a report for contractors on how to increase sales and drive more money to their bottom-line. It is free for contractors by going to http://tinyurl.com/me78v37.
Henry Goudreau is known as the most sought-after business-building coach, speaker, and author for contractors. He is famous for turning around the problem plagued construction business, building profits, freeing up the owner’s time, and streamlining processes that build success, brand, and loyalty.

He offers business-building advice to contractors at his web site, and works with owners mastering and implementing his proven business model. This virtual road map for contractors helps them to build powerful niches and a true understanding of what it takes to be profitable.

Goudreau can be reached at (941) 377-1254.

END

Contact Info:
Henry Goudreau
HG & Associates, Inc.
5824 Bee Ridge Rd., #316
Sarasota, FL 34233
PHONE: 941-377-1254
FAX: 941-377-8761
EMAIL: henry@hgassociates.com
WEB: http://www.contractorcoaching.com/

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About Me International takes aim at rising employee stress

It costs employers billions of dollars annually.

It’s been called a “global epidemic” by the United Nations’ International Labor Organization.

And it’s a source of miscommunication, employee conflicts, absenteeism, complacency, turnover, low morale, declining productivity and other workplace problems every day at organizations worldwide.

Employee stress is a growing threat to employers, and it’s a threat that is squarely in the sights of About Me International, a provider of workforce evaluation, employee engagement and leadership services.

Joe Kiedinger, president and CEO of About Me International, is leading the Green Bay-based company in its drive to guide organizations in overcoming the negative effects of employee stress.

To assist clients with managing this challenge, About Me International has created the About Me Card. This practical tool is designed to reveal each employee’s inner drive and preferred communication practices—two elements that according to Kiedinger are essential to their fulfillment and effectiveness at work.

Kiedinger says employers can use this tool to minimize if not eliminate misunderstandings and mistreatment, which often are a source of employee stress and can quickly lead to negative emotion and negative energy.

“The danger for employers is that negative energy, if left unchecked and allowed to spread, can have a debilitating impact on an organization’s creativity, innovation and productivity and ultimately impact its bottom line,” Kiedinger says. “Employees can use information from the About Me Card to effectively manage workplace interactions and relationships by literally changing negative emotion to positive energy,”

Kiedinger says that two of the main challenges for employers are to determine whether they wish to invest in solving employee stress and, if they do, how to go about it.

“In recent years, wellness programs have emerged as a way to help employees better manage their health,” Kiedinger says. “However, when it comes to the effectiveness of wellness programs in identifying, managing and overcoming employee stress as well as negative emotion and energy, there is no conclusive data that shows that these programs have a significant, positive and lasting impact on this workplace challenge.”

Richard DuBois, director of business development at About Me International, says the company is experiencing a strong response to the About Me Card.

“We are consistently hearing from employers of all kinds that they have seen enough of the destructiveness of negative emotion and want to address it,” DuBois says. “This tool gives them a practical solution that is generating proven results with organizations including small businesses and mid-size to large corporations, as well as non-profits including schools and health care facilities.”

About Me International has created a white paper, “Wellness and the workforce—are we missing the boat when it comes to managing employee stress?” which provides insights to employers on overcoming negative emotion and energy resulting from unresolved employee stress. The white paper can be downloaded at www.aboutmecard.com/whitepaper

About Me International provides assistance and training to employers with determining their employees’ inner drive and preferred communication practices to support employee engagement and leadership effectiveness. More information is available atwww.aboutmecard.com

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Hendren Group Nissan Unveil New Line in Affordable Cars

Hendren Group is a financial management and investment company dealing with investment methods and strategies. Based in Tokyo boasting a large base of private clients and a well skilled team of advisors, they conduct research and then subsequently develop short and long-term systematic approaches to achieving optimum returns on investments for themselves, their associates and for their current client base.

Japanese carmakers, Nissan, are set to introduce a range of cheaper cars under the umbrella of their Datsun brand, exploiting a gap in India’s expanding automobile market. The first car to be put on sale is a reasonably priced hatchback, retailing at $6’700, and later models are expected to be sold for as little as $4000, making it a financially viable option for many Indian car buyers.

Nissan is not the first global automaker to realize the potential for profit through producing a low cost car aimed at the Indian market, with chief engineers at Toyota Motor Corp. putting forward designs for exactly this purpose, but such proposals have so far been rejected for fear of a low cost car tarnishing the company’s name. Nissan have overcome this potential problem by producing this range of cars under the Datsun brand name, thus distancing themselves from the less luxurious vehicles.

Set to coincide with the introduction of this new line of cars, Nissan also has other plans to expand its presence in India by increasing the number of dealers from the current 100 outlets up to 300 outlines by 2017. By that time, Nissan expects to be generating between 35 and 50 percent of their in country revenue through their Datsun line. A senior analyst at Hendren Group predicts that a conservative estimate would then give Nissan a 10% market share of the Indian passenger vehicle market which, in 2013, bought more than 2.7 million vehicles.

“At the moment there is a gap in the Indian automobile market which is not being properly filled with good quality, cost effective cars, Nissan have found a way to exploit this growing need and are in the position to fill this demand, soon we will see the other big manufacturers following suit in a bid to catch up,” said David Holmes Senior Vice President of Mergers and Acquisitions at the Hendren Group.

Nissan’s plans for the Datsun do not begin and end with India, but will gradually be introduced worldwide, starting with Indonesia and Russia and then later in Africa, South East Asia, Middle East and Latin America. This push into emerging markets is a vital part of the company’s mid-term plan, Nissan Power 88, named to emphasize its aim to achieve a global market share of 8% and increase its corporate operating profit to a sustainable 8%.

The Hendren Groups Senior Vice President David Holmes concluded saying, “As the market and demand for cheaper well made vehicles expands within the emerging market place so do the opportunities for investors wishing to take advantage, we are moving our investors into positions within this sector so they can avail of this very lucrative opportunity, Nissan’s goal of achieving an 8% global market share is certainly achievable, thanks largely to the speed in which the company have managed to respond to the growing need for low cost vehicles.”

Hendren Group is set to continue to advise clients to acquire shares within the Asian markets adding to successful diversified portfolios.

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M-CAT Enterprises’ CEO Anyck Turgeon Recognized by World’s Largest Organization of Anti-Fraud Professionals

M-CAT Enterprises (M-CAT) today announced CEO and global security expert Anyck Turgeon has been recognized in the 2013 Anti-Fraud Resource Guide (second edition). The guide is published quarterly by the Association of Certified Fraud Examiners (ACFE), the world’s largest organization of anti-fraud professionals. Selected amongst 65,000 active members, Turgeon is an Austin-based Certified Fraud Examiner (CFE). She has successfully fought white collar crime, globally, with tech innovation for more than 25 years.

TURGEON’S LIFETIME FIGHT AGAINST WHITE COLLAR CRIME:

From an early start in her career, beginning at the Ontario Securities Commission (OSC), Turgeon has upheld technology in the arrest of white collar criminals. It was there she discovered and worked on the largest securities fraud in Canada ‘s history, the Connacher’s Bay Street $1B “bought deals.” The scheme, orchestrated by Gordon Capital Corp. CEO James Connacher, required securities dealers to pay companies in advance for public issues.

Connacher’s mid-size investment firm became one of the heaviest financial hitters, involved in nearly every major takeover deal. Gordon Capital wooed the institutional market by accounting for 15%-70% of daily trading on the Toronto Stock Exchange and setting trading records on the American Stock Exchange. As a result of over-extending its financial position and undercapitalizing loans against massive amounts of securities, Connacher was fined, trading activities were ceased and the firm was brought down to its official disappearance in 1998. Turgeon’s technological expertise led to simultaneous engagements in fraud prevention, detection and resolution at the Toronto Stock Exchange (TSX), Thompson Corporation (TC) and Toronto Dominion Bank/Visa Center.

Turgeon credits her success to learning from the following “best leaders” on how to deter fraud and apply technologies towards prevention: George Olah (OSC), James Bailey (TSX), Joseph Oliver (OSC now Honorable Canadian Minister of Natural Resources), Gil Rémillard (former Quebec Minister of International Relations), Marc Pearl (TC), Bradley Foster (TC) and Kenneth Thomson, owner of Thomson Corporation and founder of the famous law and anti-fraud solutions WESTLAW now sold under Thomson Reuters. Inspired by their guidance, Turgeon turned her focus and career towards gaining mastery of innovative technologies.

Throughout her tech years in the United States – especially in the Silicon Valley and Silicon Hills –Turgeon has continued to improve her technological expertise to successfully help numerous victims recover from a variety of embezzlement and financial misconduct cases. CEO Eddy Coenye and elderly couple CEO Jerry Claar and his wife Roe, for example, were assisted in stopping embezzlers, recovering stolen assets and gaining punitive damages – thanks to Turgeon’s tech innovation and mastery.

Already uniquely qualified as a data management and data warehousing expert, as well as a certified fraud examiner, Turgeon is the first certified female data scientist, crowned last month. Combining her latest expertise and premier executive management training from Harvard University and McCombs School of Business / University of Texas and ongoing SANS training in digital forensics, Turgeon is taking the battle to the front line to change the fight against white collar crime with tech innovation.

“Learning one in three decision makers currently do not feel comfortable with the completeness and validity of the data they use is understandable,” says Turgeon. “The gap, unfortunately, expands for fraud fighters, prosecutors and victims,” she confirms.

As an Inmon-certified data scientist—the most sought after experts worldwide—Turgeon can leverage structured data, big data and other unstructured raw content with textual disambiguation to achieve higher analytical velocity and accuracy.

“By accessing and parsing through up to 80 percent of unutilized corporate data, M-CAT Enterprises can anticipate, identify and eliminate fraudulent activity and security breaches across the enterprise pro-actively as well as help victims secure recovery with much more compelling evidence,” explains Turgeon.

Now at the forefront of shaping the anti-fraud solutions for the twenty-first century, Turgeon and her firm M-CAT Solutions can deliver cutting edge solutions for:

– high-wealth individuals and celebrities concerned about fraud scandals;

– corporate executives and governmental decision makers interested in preventing, detecting and resolving fraud incidents promptly and efficiently;

– venture capitalists, shareholders and board members desiring broader, more efficient and more accurate risk assessments;

– defrauded leaders, retired professionals and other consumer victims requiring stolen asset recovery and seeking punitive damages.

Turgeon has been a member of the International Association of Financial Crime Investigators (IACFI) and serves on ACFE’s advisory board member. To review Turgeon’s featured interview, visit:http://www.mcatenterprises.com/Turgeon_AntiFraudResourceGuide.pdf.

To find out how M-CAT can assist you with fraud challenges call 512-547-1509 or visithttp://mcatenterprises.com/submit-a-case/ and schedule a free 60-minute consultation.

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Marlton-based eMaint Doubles Revenue and Triples Staff since 2010

During a time when other companies are laying off and retrenching, South Jersey based eMaint Enterprises, a technology leader in delivering cloud based CMMS software and services, today announced significant revenue and staff growth over the past three years.

Revenues at eMaint grew 45 percent in 2012 over previous year, and a cumulative 167 percent since 2010. “Our customers, which run the gamut from family run farms to multinational corporations, are experiencing economic challenges just like everyone else,” said eMaint CEO Brian Samelson. “That means, more than ever, they need partners that save them time and money. eMaint has proven it can do that, and customers have rewarded us with their business and referrals.”

To support this explosive revenue growth, the company has kept pace by aggressively growing the size of staff, which has increased threefold in the past three years. In 2013 alone eMaint has hired 15 new employees, the majority of whom are recent college graduates. There are many good reasons to have a constant flow of new college graduates joining the company. “We are always looking for employees that have a high energy level, bring new ideas to the table, and are open to a culture of rapid change as our business continually adapts to meet the needs of our customers.” said Jon Hollander, eMaint’s Executive Vice President of Operations.

eMaint’s flagship product is X3, a cloud based Computerized Maintenance Management System (CMMS). X3 is supported by a full range of services – from implementation to training in advanced applications such as predictive maintenance and integration with third party applications to work order management and tracking. Its “Software as a Service” (SaaS) model emphasizes a high degree of configuration and flexible pricing models geared to the needs of all business sizes. Support for mobile devices has made the application even more accessible to a workforce of technicians who are no longer required to be in an office or at a computer to access the system. Its customer base now surpasses 18,000 users from approximately 3,500 customer sites. eMaint also enjoys a high customer retention rate of 96%.

In 2012, eMaint was named South Jersey’s fifth fastest growing private company by the Philadelphia Business Journal, received the BOSS (Best of SaaS Software) award from THINK strategies and was included in the “Philly 100” honor roll of fastest growing privately held companies by the Entrepreneurs’ Forum of Greater Philadelphia.

“It’s not often for a company that’s been around as long as we have to see the level of growth over the past few years that we have experienced,” said Samelson, who founded eMaint. “Our key to success is simple: We listen and respond to customer needs. When we say, ‘your success is our mission,’ it’s not just a slogan.”

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Citation brings in new Chief Executive Officer

Manchester based Citation has appointed Chris Morris to be its new Chief Executive Officer.

The appointment follows the recent purchase of Citation by ECI Partners. Chris Morris will join

Citation on 18th March from LateRooms.com where he is currently Managing Director.

Chris Morris joined LateRooms.com as Finance Director in 2005 and was then quickly promoted to the role of Managing Director. Chris was integral to LateRooms.com becoming a successful part of TUI Travel PLC. He subsequently led the expansion of the LateRooms.com brand and has been responsible for the expansion of the B2C Division through the acquisition of sister brands AsiaRooms.com and MalaPronta.com (in Brazil).

Citation chairman, Andrew Vaughan, commented “The board are delighted that we have been able to secure Chris Morris as CEO. Chris has done an incredible job at building the LateRooms.com brand over the years and is a well respected professional. The board are looking forward to working with Chris and his contribution to Citation’s future.”

Speaking about his appointment Chris said “It is an exciting time to be joining Citation as CEO. I am confident we can take Citation to the next level for both client acquisition and customer service. Citation has remained resilient during tough market conditions and is perfectly positioned for future growth. I can’t wait to get started!”

Chris will join the board alongside Julie Moran (Finance Director), Richard Chapman (ECI Partners) and Andy Vaughan (Chairman), working with the current Senior Management Team.

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eMaint Expands to Florida with New International Office

eMaint Enterprises, LLC, a world leader in on-demand maintenance management systems since 1986, announced recently that it has opened a new office in Estero, Florida. The Florida office is part of eMaint’s international expansion to help support its growing client base in the Southern United States and Latin America.

“This is a very exciting step for us at eMaint,” said Brian Samelson, CEO and President at eMaint. “With our global client base, the opening of our Florida office will help us better support many of our clients with operations overseas. We have clients in Florida and the Southeastern United States as well and are glad to be able to add jobs in that area. Sergio and his team set standards for excellence, and we look forward to growing this team.”

eMaint’s flagship Computerized Maintenance Management Software product, X3 CMMS, is deployed at hundreds of customer sites in 23 countries in 8 languages. Spanish-language product support is utilized by several of eMaint’s clients with bi-lingual software needs.

Sergio Plaut was promoted to Director of International Operations and will be heading up the Florida office and eMaint International. In this position, he will develop strategic markets and grow eMaint’s business across international markets while developing sales and services and providing support for customers across the region.

Prior to his promotion, Mr. Plaut, a Brazilian native with a degree in Engineering, was a consultant working for American companies who wished to do business in Brazil. During his time as a consultant for eMaint, Mr. Plaut, who is fluent in Portuguese, Spanish, and English, translated the eMaint website into Portuguese, provided sales and support services to existing and potential clients in Brazil and participated twice in a National Maintenance Show promoted by the Brazilian Association of Maintenance.

Andre Morige has been hired as an International Support Specialist and will be working with Mr. Plaut in the Florida office assisting in all aspects of eMaint international. Mr. Morige is fluent in English, Portuguese, Spanish. The Brazilian native, who has lived in the U.S. for 16 years, is currently working towards two Bachelor’s degrees in Programming and in Security at Hodges University where he currently resides in Fort Myers, Florida.

Daniel Duran has joined eMaint as a Support Specialist. Mr. Duran who is fluent in both Spanish and English will be helping support the growing base of Spanish speaking customers in the U.S. and Latin America . He provides support to X3 software users as well as acting as a product knowledge resource for internal team members.

“Opening the Florida office is a huge step for this company and I am very happy to be part of it,” said Mr. Plaut. “Heading up the Florida office will give me a chance to cross into other markets and to give more extensive support to our clients in the southern states and Latin America.”

About eMaint Enterprises, LLC
eMaint, the leader in on-demand CMMS solutions, has been providing predictive maintenance and preventative maintenance management software solutions since 1986 and was one of the first CMMS providers to develop a completely web-based “Software as a Service” (SaaS) model for more rapid implementation at a lower total cost of ownership.

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Majestic MRSS Augments Greater China Presence

After Commencing full service operations in China 2008, Majestic MRSS today announced the expansion of its greater China presence. The company has opened full service offices in Taiwan, Beijing, Guangzhou and Hong Kong, in addition to its existing Regional Head Office in Shanghai.

Majestic MRSS Augments Greater China Presence

Commenting on the development, Mr. Thomas Baudin – Executive Director (China Operations), said, “with Clients increasingly looking at delving deeper into China; having a larger footprint was essential.”

The Company has also opened qualitative research facilities in all locations and enabled the Taiwan, Beijing and Shanghai Facilities with Focus Vision and AVG video streaming services. The one way mirror studios are state of the art and offer usability testing services including eye tracking as well.

Mr. Raj Sharma, Co-Founder & President, said, “We are delighted, primarily because Our Clients are happy with our ability to offer then extended and deeper coverage of the region. Once again this development is wholly Client driven.”

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MajesticMRSS Announces Three Senior Level Appointments

To support the increased demand experienced in its India operations, MajesticMRSS has announced three senior level appointments. This is another milestone in its endeavour in establishing new global structure designed to better support its worldwide clients through timely, consistent, and integrated Business Intelligence Solutions. According to Mr. Raj Sharma, the President/Co-Founder of MajesticMRSS, “The expansion of the MajesticMRSS team with these professionals intends to deliver further value to our clients. Their Industrial proficiencies & synergies, synchronised with our capabilities, should help our global client’s derive much more from MMRSS.”

Bhoorender Panwar (Regional Vice President, Delhi) previously worked with Market Xcel & Springboard Research; Bhoorender has over 12 years of experience in International business development of Business Intelligence Solutions. Commenting on this move, Bhoorender said, “It is very exciting to be a part of MajesticMRSS, which has been rapidly expanding its geographic footprint”.

Deepak Dasila (Regional Director, APAC) a seasoned Market Research Professional, has managed end-to-end deliveries of research studies for global clients across industry sectors. Deepak says, “I hope to significantly grow the Global Accounts we are currently serving & add further Strategic Accounts as well”. Deepak previously worked with IMRB International & Synovate.

Praveen Surana (Director Healthcare) with more than 16 years of accumulated experience on the client side practice, including Brands like J B Chemicals & Pharmaceuticals Ltd, Praveen will lead the MMRSS Healthcare Practice.

Commenting on this development Praveen said, “My key mandate is to increase the Pharmaceutical & HealthCare Revenues of the practice to the $10 million mark by 2014.”

Raj Sharma further adds, “These moves are a result of our extremely rapid growth in India & Oversees geographies & we expect to announce other key appointments across the region in the near future.

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Majestic MRSS Appoints Ma Foi Randstad

To support its fast growing business intelligence operations in the Indian market, Majestic MRSS, one of Asia’s largest full service Independent Market Research firms has appointed Ma Foi Randstad Management Consultants. Ma Foi Randstad is one of India’s largest staffing and HR service provider.

Commenting on the development, Raj Sharma, the Co-Founder & President of Majestic MRSS said, “Given the phenomenal (60-70% CAGR) value-volume growth in our India Operations, we felt a strong need to scale up our Human Resources to support this growth. We could not be more delighted to partner with a firm of the calibre of Ma Foi in order to meet our requirement of Quality Market Research professionals. We anticipate that will be making some very senior level position announcements within the next fortnight “

Majestic MRSS currently operating in 14 countries and is growing. Majestic MRSS currently operates with around 160 employees in India alone & approximately 200 employees overseas. Majestic MRSS foresees more of such alliances being forged to meet the requirement of its growing business intelligence operations globally.

Shabnam Qureshi, the HR spokesperson for Majestic MRSS added “Our requirements are primarily for senior positions across various business divisions as well as for specific industry verticals.”

About Majestic MRSS
Majestic MRSS, more than a decade old full service market research has been working with clients in the Pharmaceutical, Healthcare, FMCG/CPG, Automotive, ICT (Information, Communications and Technology), Hospitality & Retail, Media sectors. For more details visit http://www.majesticmrss.com.

About Ma Foi
Ma Foi Randstad’s mission is to shape the world of work and we achieve this through our vision of finding jobs for people and candidates for clients.

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